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ISO 9001:2015internal audit, gap analysis, supplier audit, checklists, and process audit worksheet
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IAC01 + Internal audit and non-conformity & corrective action procedures, with 4 reports and forms
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IAC02 + Internal audit programme with 2-year and 10-year internal audit plan, and process matrix worksheets
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IAC03 + Internal audit guidance, and root-cause analysis and corrective action guidance documents
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Internal audit checklist formatting and compatibility

The editable internal audit checklist, gap analysis and process audit checklist templates are compatible with Microsoft Office and Adobe Acrobat for Windows or MAC and are compatible with SharePoint, Microsoft Office 365, and all proprietary digital storage solutions. The ISO audit templates are supplied in .zip files for fast download 0.9 and 3.5Mb | extracted file sizes are between 1.1 and 4.1Mb.

Gap analysis audit checklist

The gap analysis will likely be your first ISO 9001:2015 audit as it provides a valuable baseline for the implementation process as a whole. The Gap Analysis Checklist summarizes the requirements contained in ISO 9001:2015 and will help to determine the differences, or gaps, between your existing quality management system and the requirements.

Management system audit checklist

System audits are commonly referred to as a ‘first-party audit’ and are conducted by organizations to determine conformance to a set of audit criteria arising from standards like ISO 9001:2015, often in preparation for certification. The Internal Audit Checklist focuses on the quality management system requirements to ensure that each clause has been implemented. The internal audit checklist may be used for requirement audits initially and then filtered for ongoing process audits.

Process audit checklist

The adoption of the ‘process approach’ is mandated by ISO 9001:2015 and is one of the most important concepts relating to your quality management system. You can use the Process Audit Checklist Template for conducting an in-depth analysis to verify that individual processes; comprising the management system, are performing and producing outputs in accordance with your planned outcomes.

Supplier audit checklist

When evaluating and selecting suppliers, supplier audits are often conducted to verify that the potential supplier has an adequate management system that can ensure consistent performance in delivering conforming products, parts or services. Use the off-site Supplier Self-assessment Form to initially gather this information. Based on risk and other priorities, use the on-site Supplier Audit Checklist to undertake a more detailed, 2nd party, follow-up supplier audit.

Who's buying our internal audit checklist templates?

Over 8,000 small businesses and globally recognized brands have relied on our audit checklists, procedures and quality manual templates to provide a path to improve, collaborate, enhance their operations and achieve their certification goals in diverse business sectors ranging from:
Iso audit checklist for training department meme funny

Why should you buy our internal audit templates?

Quick and easy to implement!

Prepared using Office 2016, and supplied in .docx and .xlsx formats; the audit templates are fully editable to allow you to amend the text, tables, graphics and diagrams to suit your business's requirements. The management system templates are packaged in a .zip file for fast and secure download from our SSL server.

See what the experts think...

Certification Bodies such as BSI and UKAS, as well as independent Consultants and External Auditors, have commented upon the high-level of detail and excellent presentation standard. 'A practical guide to producing your own quality management system.' Cranfield University, UK.

What do our customers think?

Our customers really value the management system template's in-depth content; with lots of useful examples and practical information that helps satisfy the standards. The clear thinking, business focused ISO templates offer a straight forward approach to the implementation and operation of a robust management system.
Christian Hernandez, Materials Sciences Corp, USA
'Dear Sir, I purchased your integrated EHQMS document package. I am very happy with the detailed and concise content, it will help me face the auditor with confidence.'
'These ISO 9001 internal audit and procedure templates were super beneficial for us in establishing a common QMS initiative across many sites in our business.'
'I've been working through the quality manual and procedure templates, which I have found very helpful. The External Auditors were very impressed!'
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'We implemented your ISO 9001:2015 QMS templates in 2017. They were perfect, and helped us to achieve certification (with BSI) with without any major or minor non-conformances.'
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Audit checklist template example downloads

Download examples of our internal audit and process audit templates in .pdf format and see how they could help you save time and money!
Internal Audit Checklist DemoSupplier Self-Assessment
10-Year Audit ProgrammeInternal Audit Procedure
Process Audit Checklist TemplateRCA & Corrective Action Guidance

Audit checklist template formatting and compatibility

The editable internal audit templates are supplied in .docx and .xlsx formats, while the guidance documents are supplied .pdf format. They are compatible with Microsoft Office and Adobe Acrobat for Windows or MAC and are compatible with SharePoint, Microsoft Office 365, and all proprietary digital storage solutions.

What are ‘audit criteria’?

We’ve all heard the term ‘audit criteria’ but what exactly does it mean? As defined in ISO 19011:2018, audit criteria are used as ‘a reference against which conformity is determined’. It goes on to say that ‘The criteria may include one or more of the following:
  1. Policies, processes, and procedures;
  2. Performance criteria including objectives, statutory and regulatory requirements, management system requirements;
  3. Information regarding the context and the risks and opportunities as determined by the auditee (including relevant external/internal interested parties’ requirements);
  4. Business sector codes of conduct or other planned arrangements.
Basically, all documented information that helps you to prove the consistency and compliance of your quality management system should be part of the scope for each individual audit. If you are auditing to verify that the requirements of ISO 9001:2015 are implemented, then the standard itself becomes the audit criteria.
If you are going to audit your quality management system documentation as per ISO 9001:2015, the audit criteria become ISO 9001:2015, and relevant quality management system documentation such as the quality manual, procedures, work instructions, standard operating procedures, and forms, etc.
If you are going to conduct a product audit against a production control plan, the audit criteria will be the control plan itself, or relevant parts of it. The same applies when auditing an operator to see whether they follow the Work Instruction, the audit criteria is the Work Instruction for that process and any applicable criteria.

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Free PDCA guidance

ISO Navigator™ is our FREE online training tool that shows you how to apply the principles of PDCA to your operations. We also offer many helpful templates that get you on the road to documenting your management system, please visit the download page.

Client list

Over 8,000 companies and globally recognized brands have relied on our templates to provide a path to improve, collaborate, and to enhance their operations to achieve certification, please see our client list for more information.

Related Articles

Internal audits collate facts about the functions and processes in an organization so as to gauge the extent to which standards are being met. Organizations undertake internal audits before the external audits done by registrars for the International Organization for Standardization, or ISO, before issuing a certificate of compliance. The ISO does not require checklists, but organizations conducting internal audits use checklists as a guide to addressing human resource issues within the organizations. No single checklist is universally applicable; organizations create their own checklist tweaked to their specific industry.

Standards

The ISO 9000 family regards the international standards applicable to quality management systems or QMS in an organization. The ISO quality management standards have eight principles, including a resource management standard. Human resources fall under the broad category of the resource management principle, which provides a blueprint against which quality management systems pertaining to employees are evaluated. According to ISO 9001:2008, clause 6, employees of an organization must have the skills and competencies needed in the production and provision of quality products and services.
Iso Audit Checklist For Training Department Meme

Competence

Internal audit questions for human resources evaluate the competencies of the employees. Every employee involved in the production process must demonstrate competencies that enable the product being produced to conform to product requirements set by ISO standards of product quality. Audit questions focus on whether the employee has skills, knowledge and sufficient experience to meet product quality requirements.

Training

Internal audits ask human resources staff questions such as: What type of training does the organization offer? How frequently is the training conducted? Is the training evaluated before and after? Is the training documented? ISO 9001: 2008 requires that personnel be trained on areas that improve performance and conform to product quality requirements. Internal auditors may use indicators to assess the effectiveness of training of employees. For example, an audit report may list 'shown' to indicate an employee has received training; 'competent' for average performance; and 'able' to indicate that the employee performs remarkably.

Awareness

Internal audit questions of human resources must focus on whether employees understand their duties, as this awareness is critical in the production of quality products and services. An internal audit must also evaluate the extent to which the personnel are aware of the company's quality objectives and standards. A lack of awareness of these factors hinders the production of products that meet the local and international quality standards

References (3)

About the Author

Diana Wicks is a Canadian residing in Vancouver. She began writing in 2004 while still a student at Lincoln School of Journalism, in the city of London. She has worked as Chief Editor of Business Chronicle, an online magazine based in London. Wicks holds a Bachelor of Arts (Honors) in journalism and a Master of Business Administration from the London School of Economics.
Cite this Article
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Wicks, Diana. 'Checklist of Audit Questions for ISO Internal Audits of Human Resources.' Small Business - Chron.com, http://smallbusiness.chron.com/checklist-audit-questions-iso-internal-audits-human-resources-12265.html. Accessed 03 November 2019.
Wicks, Diana. (n.d.). Checklist of Audit Questions for ISO Internal Audits of Human Resources. Small Business - Chron.com. Retrieved from http://smallbusiness.chron.com/checklist-audit-questions-iso-internal-audits-human-resources-12265.html
Wicks, Diana. 'Checklist of Audit Questions for ISO Internal Audits of Human Resources' accessed November 03, 2019. http://smallbusiness.chron.com/checklist-audit-questions-iso-internal-audits-human-resources-12265.html
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